Sugar Hill Primary School

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Sheraton Road, Newton Aycliffe, County Durham, DL5 5NU


Sugar Hill Primary School

'Learning and Growing Together'

Parents and Carers

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We are delighted to see how well our children have all settled back into school this term. We will be conducting a survey to gather parent and carer views this term. This information will be analysed and results will be published on this page. 

You can also share your views by emailing school at 

We are delighted to upload this letter to share with all our visitors to our website.

Comments from parents and carers about what we do well....

I feel my children's well-being has been a great positive since joining Sugar Hill- there is more emphasis on the child rather than results driven!

My child responds well to reward schemes such as the reward room.

The guitar lessons are a fabulous addition to the curriculum and very affordable.

Thank you for all your are doing. Both of my daughters have loved this school.

Promote learning through play.

You get the students involved in fundraising and ideas to make things sell at your stalls. It is nice for students to go on educational trips as this not only teaches them how to behave in public and represent the school, but to have a more hands on visual approach to what they are learning about in class.

Expecting high achievement for all pupils and extending learning.

Dealing with all issues and keeping parents/carers informed of this.

In the short time my son has attended school he seems to be doing so much already. It's fab!

Staff are always at hand when in need of help.

Always put the care of the child first.

Everything! It is an honour to have my children at Sugar Hill!

Staff are very supportive and understanding.

Superb staff to contend with my son's issues.

Friendly approachable staff. Good reading ethos. Multiple activities on offer, themed days, charity events etc. First class!

I cannot praise the teachers and staff at Sugar Hill highly enough! Always warm and friendly and fantastic with our children. Have been there for us as a family when needed. Thank you!

Both of my children have thoroughly enjoyed being at this school.

I cannot praise the teachers and staff of Sugar Hill highly enough. They have been there for us as a family on a number of occasions when we needed help at difficult times. Thank you.

Very good at keeping parents involved. Thank you!

Lovely school that works hard to educate the children well and keep a safe and happy environment.

Communication between staff and parents is really good. I always feel comfortable talking to teachers about anything and feel confident that my child is safe at school. I love being able to get involved with school activities like helping with the Reception Garden- it gives a real feeling of community!

Mrs XXXX, Miss XXX are great! Also Mrs XXXXXX. They always listen to concerns I have.

From Nursery to Reception, staff have been vigilant in their support and care of my son especially in regards to his continuous testing of his eyesight.

Good communication to parents about school events and issues. Love the interactive sessions where I can come and join in to see what my son has been learning.

My child loves coming to school as this is shown by what she talks about at home. She is happy and loves learning. Thanks to all the work you guys put in, you give all your time and dedication to the children and this is fantastic.

Overall my son is educated very well but is also nurtured and cared for when needed. My oldest son had a superb experience of Primary Education at Sugar Hill and my youngest continues to have just as good an experience now. On one occasion when my son was very upset the office staff went above and beyond what would ever be expected as did his class Support Assistant - so, so kind understanding and caring. I really can't think of anything which could improve my child's experience- I always support Sugar Hill and have highly recommended it to my friends who are just starting their families.

Breakfast Club- fab!

Planners- good communication source.

Guitar lessons.

Summer Fayres.

Parent sessions in school.

Christmas Shows.

We moved our son from another school to Sugar Hill when he was in Reception. He has come on in confidence and his social development has excelled. The school and staff provide a positive learning environment. Parents are truly supported and any concerns listened to. Action is always taken when necessary.

I believe the learning activities within class are impressive and I have enjoyed incorporating these learning skills at home. I agree the standard of homework is accurate for year groups and I can personally see my child's improvement. My daughter is always happy and never has a bad word to say about school.

Lots of varied and exciting events going on throughout the year keeping the children engaged and parents involved. Great reminders of things going on too-extremely helpful. As parents we have been ecstatic with how well our little girl has settled in to joining school. We believe it is the well organised, structured and welcoming approach from all which has made this possible. Thank you to all at Sugar Hill. We love this school! 

Communication with parents is great. In the short weeks she has attended Sugar Hill she has come on leaps and bounds and has a different variety of lessons/subjects throughout the week to keep her brain ticking. School trip and having chicks at the school for the children. The app allows me to keep up to date with all activities etc and the school holds many parents and child days or get together meetings for parents i.e.the coffee meet. My child is very happy here and I would, without doubt, bring my other children to Sugar Hill if I was to have more. 

My son is in his last year at Sugar Hill and I will be sad to see him leave. My daughter has joined Reception and I'm sure she will be as happy at Sugar Hill and thrive. The school uses all opportunities for learning whether planned, chance or through curriculum. The teachers show enthusiasm and there is a culture of togetherness and commitment which is felt when interacting with office staff and teachers. I couldn't praise Sugar Hill enough! 

Some parents/carers pointed out some things they feel we should improve on...

School meals, sometime my child comes home and says he is hungry as there was not any lunch left that he liked and he had to go for the other option (Taylor Shaw provide lunches and we regularly meet with the Service Manager)

Infant Entrance KS1 often congested on a morning caused by parents blocking doorway and ramped entrance. This restricts access for children to doorway and classes. (We agree! Please can all parents/carers stand back from the ramped entrance. We have asked parents/carers to do this and it does pose a Health and Safety risk for the children) 

Maybe more allowances for working parents with such things at stay and play days and parents' meetings etc. Giving more notice or one evening where they could attend after work. (If you are a working parent and this causes a problem for you please speak to us so we can make alternative arrangements to meet. Lots of parents do this already. If attending school is a problem for any parent/carer there is always the opportunity to have a telephone meeting at a mutually convenient time) 

Less letters. I understand the need to communicate with parents but there is often a lot of letters to go through with many different at home activities. Again, I know this is important but both parents work and it is sometimes a struggle. 

More communication between parents and teachers. A monthly five minute chat to ensure children are doing well and what can be done at home (more reading etc). 

More after school activities and additions to the school curriculum e.g. learning more languages.

To have a Christmas Fayre to raise money from school funds. 

More notice for school events and more opportunities for working parents to attend school events. 

Earlier supervision from school staff on the school yard and access to more play equipment before the start of the school day. 


Week 1






Chicken Goujons, Baked Jacket Wedges & Garlic Dip


Sausage Casserole (V) with Creamed Potato


Pasta Bolognese with Garlic Dough Balls


Cheese & Onion Quiche (V) & Baked New Potatoes

Sliced carrots

Roast Chicken

Roast Potatoes


Macaroni Cheese (V) & Crispy Croutons

Mixed veg

Two Cheese Pizza (V) with wedges/chips & Spaghetti Hoops


Turkey Korma & Wholegrain Rice


Battered Fish Fillet


Tomato Ketchup

Baked Beans

Lemon Drizzle Drops

Feathered Jam Sponge & Custard

Vanilla Crunch

& Custard

Toffee Apple Cake & Custard

Raspberry Bun with Fruit Slices

Week 2







Toad in the Hole with Baked New Potatoes


Baked Bean Pasta Bake (V)

Cauliflower Florets

Chicken Pie with Creamed Potato


Spanish Omelette with Potatoes & Peppers (V)

Roast Turkey with Stuffing &

Roast Potatoes & Swede


Margarita Pizza & Roast (V) Potato



Minced Beef & Dumplings

Creamed Potatoes


Vegetarian Meatball Pasta


Battered Fish Fillet


Tomato Ketchup

Baked beans

Fruit Flapjack &


Sticky Toffee Pudding & Custard

Chocolate Fudge Cake

Lemon sponge & Custard

Chocolate Cookie with Sliced Orange



Week 3






Corned Beef Pie with New Potatoes


Cheesy Pasta Bake (V)

Sweet Garden Peas

Creamy Chicken Curry & Wholegrain Rice


Wholemeal Cheese & Tomato Pizza with Wedges & Beans  (V)


Roast Pork Loin,

Roast Potatoes & Apple Sauce


Pasta Bolognese (V)


Mince Cobbler with Creamed Potato


Baked Omelette with New Potatoes (V)

Battered Fish Fillet


Tomato Ketchup

Baked Beans

Chocolate Sponge & Chocolate Sauce

Vanilla Cookie with apple Slice

Cornflake Tart & Custard

Chocolate Orange crunch with Orange wedge

Rice Pudding with Jam sauce